MAPflow automatically generates province-specific, compliant documentation throughout the assessment process, eliminating the need for manual documentation and freeing your team to stay focused on meeting your patient’s needs. Beyond documentation, two key features can further automate your workflow.
Patient Self-Intake
Instead of spending valuable time entering patient information manually, you can now send a secure link via email or SMS and let patients fill out their own demographic details at their convenience.
This feature empowers your pharmacy team to focus on what truly matters — providing quality care. Plus, it eliminates errors from handwritten forms and speeds up the intake process.
Learn more about patient self-intake
Patient-Directed Follow-Up
Patient follow-up is critical for continuity of care, and is mandatory in some provinces. Yet for most pharmacy teams, it remains a manual, time-consuming process. MAPflow's patient-directed follow-up changes that, essentially acting as an additional team member by automatically engaging patients through timely email or text prompts that guide them through follow-up questions, reducing your team's manual workload while strengthening patient engagement and outcomes.
Once a patient completes their secure follow-up, one of two things happens. If symptoms have resolved and no issues are reported, everything is automatically documented in MAPflow. If any concerns are detected, MAPflow instantly notifies your team and flags them in the follow-up report for review and action.
This feature is included in all per-pharmacy subscriptions.
Watch our CEO walk through this feature